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Quizlet Phone Numbers and Emails

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Quizlet Emails:

Customer Service
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Children's Online Privacy Protection Act, Privacy Inquiries, Privacy Inquiries
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How to Contact Quizlet Customer Service?

How to Contact Quizlet Customer Service?

Quizlet does not provide support via phone number. You can get in touch with Quizlet by submitting a request ticket available on the platform’s official website. To submit the request ticket, head to the official website and navigate the “Help Center” option which is located at the bottom of the home page. Scroll down on the “Help Center” page as well, until you see the “Ask A Question” option - click on it, and submit the ticket once you have filled all the necessary boxes shown.

If you're looking on how to cancel a Quizlet account, you can do so directly through the platform's settings. Start by logging into your account on the official Quizlet website. Once logged in, navigate to the 'Settings' option. Scroll down to the bottom of this page, and you'll find an option labeled 'Delete Account'. Click on this, and you will be prompted to enter your password or authenticate using Google or Facebook for security reasons. After authenticating, select 'Continue' to finalize the deletion of your account.

If you would like to contact Quizlet's support team for any clarification or help to cancel your account, visit their 'Contact Us' page on their official website. Look for the option 'Ask a question' and click on it. Once you are directed to a new page, submit your request for the account cancellation and wait for 24 to 48 hours to receive a response from Quizlet customer service.

Unfortunately, Quizlet does not provide customer support via email address. The alternative of submitting a ticket through their official website. You can do so by going to their support page or “Help Center” section. You will find a form that you have to fill and submit it. It is recommended to provide detailed information in your communication to help the Quizlet customer service team better understand and address your issue.

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Contact Information

Quizlet Website:

Quizlet Help Center:

Corporate Office Address:

Quizlet, Inc.
123 Townsend Street, Suite 600
San Francisco, California 94107
United States

Quizlet Rating Based on 149 Reviews

Rating details

2.0
more details
Customer service
Value for money
Price Affordability
Exchange, Refund and Cancellation Policy

Rating stats

Rating trend

How Good is Quizlet's Customer Service?

Eivin Asu
Eivin Asu
Feels Disappointed | Jan 31, 2024

I haven’t been able to get in contact with anyone

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Janae Fef
Janae Fef
Feels Disappointed | Jan 01, 2024

Will never use it again I was charged even after I cancel and did not get to speak to anyone every time I tried to call no answer is this a scam so you can take my money if you keep taking money from my account I will sue you guys

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Isabella A Mnh
Isabella A Mnh
Feels Neutral | Dec 18, 2023

It was amazing but I got charged for this month but I canceled the susbscription

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Anglia Jvd
Anglia Jvd
Feels Disappointed | Dec 05, 2023

Not used

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Dawne Utr
Dawne Utr
Feels Satisfied | Dec 05, 2023

It was great I got my money back as soon as I send the report.

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Ahman Syl
Ahman Syl
Feels Disappointed | Oct 26, 2023

I can't get help on how to navigate it. It's no help to me. I paid for a year and can't use it. I need help

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Summary of Quizlet Customer Service Calls

2.4K TOTAL
CALLS
00:47 AVG CALL
DURATION
2% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Quizlet?

Payments and Charges Question:

  • “Billing issue”
  • “Unauthorized charge”
  • “Billing issues”

Activation/ Cancellation Question:

  • “Cancel account”
  • “To cancel my subscription”
  • “Cancel”

Account Question:

  • “Error on login”
  • “Account”
  • “My account”

Refund Question:

  • “I want a refund”
  • “Refund/cancellation”
  • “Refund”

Request for Information Question:

  • “Request for refund”
  • “Question and problem”
  • “I want to ask a couple of questions”

Product/ Service Question:

  • “Answer key for work book mosbys 7th editon for nursing assistants”
  • “Trying to purchase the right product once”
  • “I can not access Quizlet Plus”

Cards Question:

  • “They took money off my card”
  • “Study cards wrong language”
  • “Because I woke up this morning and 38.87 was taken off my card from you people”

Return/ Replace Question:

  • “Email change”
  • “Incorrect purchase”
  • “Something has changed”

Website/ Application Question:

  • “My Quizlet app is disabled”
  • “I have a problem deleting study sets, or saving draft study sets.I received a reponse with instructions to use Commands that I could not find on the web site. So I am still stuck with the problem and it is very frustrating”
  • “Website shut down want to know when it's coming back up because I was studying for my history final which is tomorrow.”

Staff Question:

  • “Customer service”
  • “I no longer use this service but was charged o”
  • “Want to talk to Customer service person about unable to sign in to quizlet plus”

Shipping and Delivery Question:

  • “Lost item”
  • “Did not receive my refund”

Employment Question:

  • “Job opportunity”
  • “To pay off my bill”

Other Question:

  • “OSHA 30 certificate”
  • “Timed out for Quizlet plus”
  • “Quizlet not loading”

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Chegg
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1.7 out of 5
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